Service marketing

By: Rust, Roland TContributor(s): Zahorik, Anthony J | Keiningham, Timothy L | Language: English Series: Publication details: ; New York : Harper-Collions College Pub., 1996 ; 1996Edition: Description: xx,508 p; 24 cmISBN: 0-673-99145-815Subject(s): | Service industries-Marketing | Customer service
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Holdings
Item type Current library Call number Status Notes Date due Barcode Item holds
Books Books Central Library, IITB
658.8 Rus Available G49B42 182372
Total holds: 0

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