Study of service triada (R)
Material type: TextLanguage: English Publication details: Mumbai IIT 2018Description: vii,166 p. 30 cmSubject(s): Theses and Dissertations | Customer relations | Customer loyalty | Customer service -- Quality control | Supply and demand | Business logisticsDissertation note: Thesis Ph.D. Indian Institute of Technology Bombay. Shailesh J. Mehta School of Management. Monash University, Australia 2018Item type | Current library | Call number | Status | Notes | Date due | Barcode | Item holds |
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Theses and Dissertations | Central Library, IITB Pamphlet Section (Theses, Standards, Reports) | 043:658.818 Sen | Not for loan | D03B28 | 243622 |
Total holds: 0
Thesis Ph.D. Indian Institute of Technology Bombay. Shailesh J. Mehta School of Management. Monash University, Australia 2018
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