Study of service triada (R) (Record no. 272643)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00959nam a22002777a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210305015655.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190315b xxu||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | IITB |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | 043:658.818 |
| Item number | Sen |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sengupta, Sourav |
| 9 (RLIN) | 4814 |
| 245 ## - TITLE STATEMENT | |
| Title | Study of service triada (R) |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Mumbai |
| Name of publisher, distributor, etc. | IIT |
| Date of publication, distribution, etc. | 2018 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vii,166 p. |
| Dimensions | 30 cm |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Thesis |
| Degree type | Ph.D. |
| Name of granting institution | Indian Institute of Technology Bombay. Shailesh J. Mehta School of Management. Monash University, Australia |
| Year degree granted | 2018 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Theses and Dissertations |
| 9 (RLIN) | 21 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| 9 (RLIN) | 8458 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer loyalty |
| 9 (RLIN) | 8598 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer service |
| General subdivision | Quality control |
| 9 (RLIN) | 8599 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Supply and demand |
| 9 (RLIN) | 8600 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business logistics |
| 9 (RLIN) | 363 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Niranjan, T.T. |
| Relator term | Supervisor |
| 9 (RLIN) | 4815 |
| 710 ## - ADDED ENTRY--CORPORATE NAME | |
| 9 (RLIN) | 369 |
| Corporate name or jurisdiction name as entry element | Indian Institute of Technology Bombay. |
| Subordinate unit | Shailesh J. Mehta School of Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Theses and Dissertations |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Central Library, IITB | Central Library, IITB | Pamphlet Section (Theses, Standards, Reports) | 15/03/2019 | 043:658.818 Sen | 243622 | 15/03/2019 | 15/03/2019 | Theses and Dissertations | D03B28 |