Study of service triada (R)

By: Sengupta, SouravContributor(s): Niranjan, T.T [Supervisor] | Indian Institute of Technology Bombay. Shailesh J. Mehta School of ManagementMaterial type: TextTextLanguage: English Publication details: Mumbai IIT 2018Description: vii,166 p. 30 cmSubject(s): Theses and Dissertations | Customer relations | Customer loyalty | Customer service -- Quality control | Supply and demand | Business logisticsDissertation note: Thesis Ph.D. Indian Institute of Technology Bombay. Shailesh J. Mehta School of Management. Monash University, Australia 2018
List(s) this item appears in: Display List 08/04/2019-14/04/2019
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Item type Current library Call number Status Notes Date due Barcode Item holds
Theses and Dissertations Theses and Dissertations Central Library, IITB
Pamphlet Section (Theses, Standards, Reports) 		043:658.818 Sen Not for loan D03B28 243622
Total holds: 0

Thesis Ph.D. Indian Institute of Technology Bombay. Shailesh J. Mehta School of Management. Monash University, Australia 2018

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