000 | 00576 a2200277 4500 | ||
---|---|---|---|
001 | 74597 | ||
020 | _a0-03-015217-822 | ||
041 | _aeng | ||
080 | _a658.8 Hof | ||
245 | _aEssentials of services marketing | ||
250 | _a | ||
260 | _a | ||
260 | _bFort Worth : The Dryden Press, 1997 | ||
260 | _c1997 | ||
300 | _axxi,505 p. | ||
300 | _c23 cm | ||
490 | _a | ||
100 | _aHoffman, K.Douglas | ||
700 | _aBateson, John E.G. | ||
700 | _a | ||
650 | _a | ||
650 | _aMarketing | ||
650 | _aService industries-Marketing | ||
942 | _cBK | ||
942 | _2UDC | ||
999 |
_c80955 _d80955 |