000 00584 a2200277 4500
001 80231
020 _a0-7494-3087-719
041 _aeng
080 _a658.89 Gam
245 _aUp close and personal? : customer relationship marketing @ work
250 _a
260 _a
260 _bLondon : Kogan Page, 1999
260 _c1999
300 _ax,358 p.
300 _c24 cm
490 _a
100 _aGamble, Paul R.
700 _aStone, Merlin
700 _aWoodcock, Neil
700 _a
650 _a
650 _aCustomers relations
942 _cBK
942 _2UDC
999 _c107184
_d107184