000 00496 a2200253 4500
001 80134
020 _a0-631-21410-028
041 _aeng
080 _a658.562 Dal
245 _aManaging quality
250 _a3rd ed
260 _a
260 _bOxford : Blackwell Business, 1999
260 _c1999
300 _axxiii,471 p.
300 _c24.5 cm
490 _a
100 _aDale, Barrie G.
700 _a
650 _a
650 _aQuality management
942 _cBK
942 _2UDC
999 _c106754
_d106754