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Management of quality and inspection : text and cases

by Gopalakrishnan, P | Sandilya, M.S | .

Series: Edition: Language: English Publication details: New Delhi ; Tata McGraw-Hill, ; 1979Availability: Items available for loan: 2 Call number: 658.56 Gop(2), ...

Quality : total customer service

by Taylor, Lynda King | .

Series: Edition: Language: English Publication details: ; London : Century Business, 1992 ; 1992Availability: Items available for loan: 1 Call number: 658.562 Tay.

Best practices : building your business with customer-focused solutions

by Hiebeler, Robert | Kelly, Thomas B | Ketteman, Charles | .

Series: Edition: Language: English Publication details: ; New York : Simon and Schuster, 1998 ; 1998Availability: Items available for loan: 1 Call number: 658.818 Hie.

Quality function deployment : integrating customer requirements into product design (R)

by Akao, Yoji | .

Series: Edition: Language: English Publication details: Cambridge ; Productivity Press ; 1990Availability: Items available for loan: 1 Call number: 658.562Aka.

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