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Up close and personal? : customer relationship marketing @ work

by Gamble, Paul R | Stone, Merlin | Woodcock, Neil | .

Series: Edition: Language: English Publication details: ; London : Kogan Page, 1999 ; 1999Availability: Items available for loan: 1 Call number: 658.89 Gam.

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Leading through relationship marketing : how wining organizations leverage stakeholder relationships to improve business performance

by Batterley, Richard | .

Series: Edition: Language: English Publication details: New Delhi ; Tata McGraw-Hill ; 2004Availability: Items available for loan: 1 Call number: 658.89Bat.

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