Managing customer value : creating quality and service that customers can see
Language: English Series: Publication details: ; New York : Free Press, 1994 ; 1994Edition: Description: xxii,424 p; 24 cmISBN: 0-02-911045-96Subject(s): | Quality of products-Evaluation | Consumer satisfaction-Evaluation | Marketing-Management| Item type | Current library | Call number | Status | Notes | Date due | Barcode | Item holds |
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Books
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Central Library, IITB | 658.818 Gal | Available | G50A04 | 177503 |
Total holds: 0
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