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Operations management : customer-focused principles

Schonberger, Richard J.

Operations management : customer-focused principles - 6th ed - Chicago : Irwin, 1997 1997 - xii,723 p. 25 cm - .

ISBN: 0-256-19406-816

Subjects--Topical Terms:

Production management

Universal Decimal Class. No.: 658.5 Sch

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