Creating customer satisfaction excellence
Mody, Suresh M.
Creating customer satisfaction excellence - - Bombay D.L. Shah Trust 1997 - 112 p. 23 cm - Made in India series ; 3 .
Management
Consumer satisfaction , Quality of products , Consumer protection
658.818Mod(2)
Creating customer satisfaction excellence - - Bombay D.L. Shah Trust 1997 - 112 p. 23 cm - Made in India series ; 3 .
Management
Consumer satisfaction , Quality of products , Consumer protection
658.818Mod(2)