Creating customer satisfaction excellence
Mody, Suresh M.
Creating customer satisfaction excellence - - Mumbai D.L. Shah Trust 1997 - 112 p. 24 cm - Made in India series ; 3 .
Management
Consumer satisfaction , Quality of products , Consumer protection
658.818 Mod
Creating customer satisfaction excellence - - Mumbai D.L. Shah Trust 1997 - 112 p. 24 cm - Made in India series ; 3 .
Management
Consumer satisfaction , Quality of products , Consumer protection
658.818 Mod