Strategic management of services : framework and cases
Das, Ranjan
Strategic management of services : framework and cases - - New Delhi : Oxford University Press, 1997 1997 - xii,435 p. 22 cm - .
0-19-564170-17
Service industries-Management
658 Das
Strategic management of services : framework and cases - - New Delhi : Oxford University Press, 1997 1997 - xii,435 p. 22 cm - .
0-19-564170-17
Service industries-Management
658 Das